🩺 HealthcareOutbound
Renewal · Hindi
Explains a health policy renewal and records the reply.
1:28
CLINICS Front desk · bookings · reminders
AI receptionist for clinics: every patient call answered
The front desk is busiest exactly when the phone rings most. Troika's AI receptionist answers your clinic's calls, shares timings, books appointments, reminds patients and passes anything medical to your staff, in the patient's language.
- Calls answered any time
- Appointments booked
- Medical questions go to staff
The front desk problem
A missed call is a patient who books elsewhere
Patients call for timings, appointments, doctor availability, directions and reports, often while your receptionist is attending to people at the counter. Calls ring out, and the patient calls the next clinic.
An AI receptionist picks up every call, handles the routine requests itself and records each call. It never answers questions about symptoms, medicines or reports: those go to your staff, with the caller's details already noted.
A patient call
What the AI receptionist does, step by step
- 01Greets the patientIn your clinic's name, in Hindi, English or the patient's language.
- 02Understands the needAppointment, timings, doctor availability, directions or something else.
- 03Books the slotIn your available slots, or schedules a callback.
- 04Hands over medical questionsSymptoms, medicines and reports go to your staff.
- 05ConfirmsRepeats the booking and sends details on WhatsApp where set up.
- 06Logs everythingRecording, transcript and summary in your dashboard.
Hear it on your own phone, right nowCall our AI agent and talk to it like a customer would. It answers instantly.
Clinics
Clinics that use an AI receptionist
👨⚕️
General physicians
Appointment calls, timings and follow-up visit reminders.
👶
Paediatric clinics
Vaccination and follow-up reminders to parents.
🧴
Skin and hair clinics
Consultation bookings and session reminders.
🦴
Physiotherapy centres
Session reminders and missed-session follow-ups.
👁️
Eye clinics
Check-up bookings and post-visit reminders.
Compare
AI receptionist vs a busy front desk
| AI receptionist | Front desk alone | |
|---|---|---|
| Calls at the same time | Many | One, while also serving walk-ins |
| After-hours calls | Answered and logged | Missed |
| Languages | 9+ Indian languages | What the person speaks |
| Reminders | Automatic outgoing calls | When there is time |
| Record of each call | Recording, transcript, summary | Notes, if any |
| Medical questions | Passed to staff | Handled by staff |
Safe by design
Where the AI receptionist stops
- No medical adviceSymptoms, medicines, reports and treatment go to your staff.
- EmergenciesUrgent callers are transferred to staff or told to contact emergency services.
- Your script onlyThe agent says what you approve, in your words.
- Every call recordedRecordings, transcripts and summaries for review.
- Opt-outs honouredPatients who ask not to be called are skipped.
Hear it
Real calls by the Troika AI agent
🏦 BFSIInbound
Follow Up · English
Answers a finance enquiry and logs the request.
1:07
🎓 EducationOutbound
Follow Up · English
Checks back on a course enquiry and shares the details.
1:46
🏢 Real EstateOutbound
Site Visit · Hindi
Offers a site visit and confirms the slot.
0:42
At a glance
Troika for clinics at a glance
| Troika | Why it matters | |
|---|---|---|
| Languages | 9+ Indian languages, switches mid-call | Customers answer in the language they speak |
| Billing | Per second of talk time, prepaid credits | A short "not interested" call costs seconds, not minutes |
| Setup | 24 hours to 7 working days | Live before your next campaign |
| Service | Managed: script, number, testing, monitoring | No new tool for your team to learn |
| Calls | Outbound and inbound, many in parallel | Every lead called within minutes |
| Hand-over | Live transfer to your team | Hot leads do not wait for a callback |
| Proof | Recording, transcript and summary per call | You see exactly what was said |
| Compliance | Calling hours, DND and opt-outs respected | Safer campaigns for your brand |
| Company | Since 2012, office in Mira Road, Mumbai | A team you can meet |
Getting started
Live in 24 hours to 7 days
- 01
Tell us the goal
Who you call, what to ask and what a good lead looks like.
- 02
Hear a live demo
The AI agent calls you with your own script.
- 03
Approve the script
Change any line until it sounds right.
- 04
Go live
We launch, monitor and improve the campaign with you.
See every plan and price in 10 secondsEnter your number and the plans unlock instantly. No sales pressure.
FAQ
AI receptionist for clinics: common questions
01What is an AI receptionist for clinics?
An AI voice agent that answers your clinic's phone, shares timings, books appointments, reminds patients and passes medical questions to your staff, with every call recorded and summarised.
02Can it book appointments in our slots?
Yes. It books in your available slots, or schedules a callback at the time the patient prefers.
03Does the AI give medical advice?
No. Questions about symptoms, medicines, reports or treatment are passed to your doctors and staff. The agent handles routine requests only: timings, bookings, reminders and callbacks.
04Can it answer calls after clinic hours?
Yes. It answers whenever calls come in, captures the patient's details and need and books a slot or callback.
05Which languages does it speak?
English, Hindi, Marathi, Gujarati, Tamil, Telugu, Kannada, Bengali and Malayalam, switching when the patient does.
06Is patient data safe?
Patient details are used only for your clinic's calls. We do not sell, share or reuse your data, access is limited to the team members who need it, and data can be removed from active systems on request. Treat health information with extra care under India's data protection law (DPDP Act): call only patients who gave you their number and keep scripts free of diagnosis details. This is general guidance, not legal advice.
07How is it priced?
A one-time setup and prepaid credits billed per second. See how pricing works.
Explore
More about AI calling for healthcare
Try it on your own phone
Let our AI agent call you right now
Enter your number and we will set up a live AI demo call for you. Hear the voice, interrupt it, ask it questions, in Hindi or English.
- No setup needed for the demo
- Hindi, English & regional languages
- Takes 2 minutes