AI agents do not just answer questions; they hold conversations, make decisions and take action. Troika builds AI agents for Indian businesses that call your leads, answer your phone and chat with your website visitors, in their own language.
"AI agents" can mean many things: general assistants, coding agents, research tools. This page is about AI agents that talk to your customers and bring you leads: AI calling agents, AI voice agents for inbound calls, and AI chat agents for your website.
A basic bot follows a fixed script: press 1, pick an option, read a canned reply. An AI agent understands what a person means, decides what to do next and takes action: it answers, qualifies, books, sends details or hands over to your team.
The best AI agents for business share three things: they talk naturally in your customers' language, they connect to real outcomes such as leads, bookings and transfers, and every conversation is recorded so you can check quality.
Troika builds two kinds of AI agents: voice agents that make and answer phone calls, and chat agents that talk to visitors on your website.
Calls your lead lists, qualifies interest and transfers hot leads.
AI telecaller →Answers every incoming call, books appointments and transfers urgent callers.
AI receptionist →Answers visitors from your knowledge base and turns interested visitors into leads, day and night.
Try our chat agent →The assistant on faq.troikatech.in is Troika's own AI chat agent. Ask it anything about AI calling and see how it answers.
Our chat agents answer from your own knowledge base and FAQs and reply in the visitor's language. When a visitor is interested, they share their name and number themselves through a short form, so your team gets warm leads who asked to be contacted. The agent can also send your WhatsApp details when a visitor asks for them.
Prefer voice? Call our AI calling agent and talk to it like a customer would.
| Best AI agents | Basic bots | |
|---|---|---|
| Understanding | Free speech and typing, including Hinglish | Keywords and fixed options |
| Languages | 9+ Indian languages, switches mid-conversation | One language per flow |
| Actions | Qualifies, books, sends details, transfers | Gives a canned reply |
| Hand-over | Passes hot leads to your team with context | Dead end or "call us later" |
| Knowledge | Answers from your own documents | Only pre-written answers |
| Quality checks | Every conversation recorded and summarised | Limited logs |
Hands a warm buyer straight to the sales team, mid-call.
Checks back on a course enquiry and shares the details.
Answers a finance enquiry and logs the request.
Offers a site visit and confirms the slot.
Pick a single, frequent task: calling new enquiries, answering incoming calls or chatting with website visitors. Prove it works, then add more.
Indian customers often answer a call faster than an email. Website visitors prefer chat. Many businesses use both.
Test the agent in Hindi, Hinglish or your regional language before deciding.
Track leads captured, bookings made and transfers answered. Those are what the agent is for.
“The AI Calling and WhatsApp Messaging services have been effective and useful for our requirements to generate hot leads from bulk data. Their assistance and prompt responses made the overall experience smooth.”
“The biggest advantage is that it can call 1,000, 2,000, or even 4,000 people in a single day. We have been using this system for the last 3-4 days, and we have already received around 10 to 15 positive leads.”
“The AI calling agent is performing well, and the automated marketing outreach through the AI bot is being executed effectively. The system has helped in customer engagement.”
| What it does | Best for | Setup with Troika | |
|---|---|---|---|
| AI calling agent (outbound) | Calls lead lists, qualifies, books, transfers | Following up enquiries at scale | Managed, 24 hrs to 7 working days |
| AI voice agent (inbound) | Answers incoming calls, books, transfers | Never missing a call | Managed |
| AI chat agent (website) | Answers visitors from your knowledge base, takes leads | Turning website traffic into leads | Managed |
| General AI assistant | Writing, research, analysis for your team | Internal productivity | Not a Troika product |
| Start with | Why | |
|---|---|---|
| Enquiries from ads go cold | AI calling agent | Calls every enquiry quickly and qualifies it |
| Phones ring unanswered | AI voice agent (inbound) | Answers every call and captures the caller |
| Website traffic, few enquiries | AI chat agent | Answers visitors and invites them to share details |
| Old leads never followed up | AI calling agent | Revival calls at scale with retries |
| Customers speak Hindi or regional languages | Any Troika agent | 9+ Indian languages with switching |
Calling enquiries, answering calls or website chat.
Knowledge, voice or chat flow, languages and hand-over, tested before launch.
Managed setup in 24 hours to 7 working days for calling.
Review conversations and add more jobs when the first one works.
For most Indian businesses: an AI calling agent to call and qualify leads, an AI receptionist to answer incoming calls, and an AI chat agent to turn website visitors into leads. The best ones talk in your customers' language and hand hot leads to your team.
Judge AI agent companies on real conversations you can hear or try, Indian language quality, live hand-over to your team, fair billing and support. Troika Tech builds AI calling, voice and chat agents and has been in business since 2012. Use our scorecard to compare.
A chatbot usually follows fixed options and canned replies. An AI agent understands free language, decides the next step and takes action, such as booking, sending details or transferring to a person.
Yes. Troika's AI agents work in Hindi, Hinglish and 8 more Indian languages. See Hindi AI calling.
For AI calling, a one-time setup plus prepaid credits billed per second. See plans.
Chat with our AI agent on faq.troikatech.in, or call our AI calling agent.
AI calling agents for outbound calls, AI voice agents for inbound calls, AI chat agents for websites, and general AI assistants for internal work.
Calling if you already have leads to follow up or calls to answer; chat if your website gets visitors who leave without enquiring. Many businesses use both.
For Troika AI calling, 24 hours to 7 working days.
They take over repetitive first calls; your people handle negotiation and closing.
Yes. Troika calling agents book appointments in your slots or schedule callbacks.
Yes. The demo is free. Use the call button to talk to our AI agent now, or request a demo and our team will set up a live AI call for your own use case.
Enter your number and we will set up a live AI demo call for you. Hear the voice, interrupt it, ask it questions, in Hindi or English.