SERVICES Mumbai office · serving all of India

Best AI calling agents in Mumbai and India: every service, fully managed

From the first call to a new lead to the live transfer to your sales team, Troika runs every part of your calling with an AI agent that speaks 9+ Indian languages. Managed by our specialists from Mumbai.

Our services

8 AI calling services, one managed team

Pick one or run them together. Every service comes with script writing, testing and campaign monitoring by Troika specialists.

Service 01

Outbound AI calling

Call every new lead within minutes.

The AI agent calls new enquiries, old lead lists and campaign data the moment they arrive, at the times you choose, and retries the ones who did not pick up.

What you get
  • Auto-dial campaigns with scheduled call windows
  • Smart retries for missed and busy numbers
  • Many calls in parallel, so no lead waits
  • Call outcome saved for every number
Sounds like
Namaste Rahul ji, main Troika ki taraf se bol rahi hoon. Aapne 2BHK ke liye enquiry ki thi, do minute baat ho sakti hai?
Best for
Real estateEducationDealers
AI telecaller →
Service 02

Inbound AI receptionist

Answer every incoming call, even after hours.

When your team is busy, at lunch or closed, the AI agent picks up, answers common questions, understands why the customer called and routes important calls to the right person.

What you get
  • Answers common enquiries in your words
  • Captures name, need and callback time
  • Routes important calls to your team
  • No missed calls on busy days
Sounds like
Hello, thank you for calling. I can help with fees, timings and admissions. What would you like to know?
Best for
ClinicsInstitutesService businesses
AI receptionist →
Service 03

Lead qualification

Know who is serious before your team calls.

The AI agent asks your approved questions on every call, such as budget, location, timeline and intent, and marks each lead so your team calls the hot ones first.

What you get
  • Your qualification questions, asked the same way every time
  • Budget, intent, timeline and score captured
  • Hot, warm and cold leads separated
  • Structured answers in your dashboard
Sounds like
Aapka budget roughly kitna hai, aur aap kab tak shift karna chahte hain?
Best for
Real estateBFSIB2B
AI calling for real estate →
Service 04

Follow-ups and reminders

Never forget a follow-up again.

Follow-up calls, appointment reminders, renewal and payment reminders run on time, every time. After the call, the customer can get a WhatsApp or SMS follow-up or a booked callback.

What you get
  • Follow-up and reminder campaigns
  • Renewal and due-date reminders
  • WhatsApp, SMS or callback after the call
  • Opt-outs respected and remembered
Sounds like
Aapki policy 12 tarikh ko renew honi hai. Kya main details WhatsApp par bhej doon?
Best for
InsuranceHealthcareCoaching
AI calling for insurance and finance →
Service 05

Live call transfer

Hot leads reach your team mid-call.

When a caller is interested or asks for a person, the AI agent transfers the call live to your sales team, so your best buyers never wait for a callback.

What you get
  • Live transfer to the right person
  • Context captured before the hand-over
  • Fallback callback if no one is free
  • Transfers recorded and reported
Sounds like
Main aapko abhi hamare sales manager se connect kar rahi hoon, ek second.
Best for
Sales teamsDealersAdmissions
Hear a live transfer call →
Service 06

Multilingual AI voice agent

Speaks the way your customers speak.

Hindi, Hinglish, Marathi, Gujarati, Tamil, Telugu, Kannada, Malayalam and English. The agent switches language mid-call when the customer does, with natural Indian pronunciation.

What you get
  • 9+ Indian languages
  • Switches language mid-call
  • Handles interruptions politely
  • Indian names, places and numbers spoken right
Sounds like
Tumhala Marathi madhe bolayla avdel ka? Kahi harkat nahi, aapan Marathi madhe bolu.
Best for
MumbaiPan-IndiaRegional brands
Hindi AI calling →
Service 07

Recordings, transcripts and reports

See exactly what happened on every call.

Every call gets a recording, transcript, summary and outcome. Your managers see campaign results and sales alerts in one dashboard.

What you get
  • Recording and transcript for every call
  • AI summary and outcome
  • Campaign analytics and sales alerts
  • Export leads to your team
Sounds like
Summary: interested in 2BHK, budget 1.2 Cr, site visit Sunday 11 AM.
Best for
ManagersOwnersSales heads
AI voice agent →
Service 08

Script writing and managed campaigns

We run it with you. You do not learn a new tool.

Troika specialists write the script with you, configure the call flow, arrange the number, test the calls, watch the campaign and improve it every week.

What you get
  • Script written with you, in your language
  • Test calls before launch
  • Virtual number arranged
  • Weekly improvements from real calls
Sounds like
Script v3 is live: shorter opening, budget question moved earlier.
Best for
First-time usersBusy ownersLarge campaigns
Free call script generator →
At a glance

Troika AI calling services at a glance

TroikaWhy it matters
Languages9+ Indian languages, switches mid-callCustomers answer in the language they speak
BillingPer second of talk time, prepaid creditsA short "not interested" call costs seconds, not minutes
Setup24 hours to 7 working daysLive before your next campaign
ServiceManaged: script, number, testing, monitoringNo new tool for your team to learn
CallsOutbound and inbound, many in parallelEvery lead called within minutes
Hand-overLive transfer to your teamHot leads do not wait for a callback
ProofRecording, transcript and summary per callYou see exactly what was said
ComplianceCalling hours, DND and opt-outs respectedSafer campaigns for your brand
CompanySince 2012, office in Mira Road, MumbaiA team you can meet
Hear it on your own phone, right nowCall our AI agent and talk to it like a customer would. It answers instantly.
How to choose

How to choose the best AI calling agent in Mumbai and India

Use this checklist with any provider, including us. For the full comparison, read our guide to choosing an AI calling company.

  • Speaks your customers' languagesHindi, Hinglish, Marathi, Gujarati and more, with mid-call switching.
  • Real, unedited recordingsJudge the agent by real calls, not a polished demo video.
  • Live transferHot leads should reach your team during the call.
  • Fair billingPer-second billing beats paying for rounded minutes.
  • Managed setupScript writing, testing and monitoring included.
  • Reports on every callRecording, transcript, summary and outcome.
  • ComplianceCalling hours, DND and opt-outs handled.
  • Fast go-liveDays, not months, with a team you can reach.
How it connects

Your leads in, results out

Leads come from wherever you get them today. The AI agent calls, answers, qualifies and transfers, and your team gets the outcome. Connection to your specific CRM is confirmed after a quick feasibility check.

Lead sources
  • CRM and lead lists
  • Website forms
  • Meta and Google ads
  • Missed calls and IVR
  • Excel / CSV upload
  • API and webhooks
Troika AI9+ languages
CallsAnswersQualifiesTransfers
What you get
  • Live transfer to your team
  • WhatsApp / SMS follow-up
  • Leads synced to your list
  • Recordings and transcripts
  • Sales alerts
Industries

Services shaped for your industry

🏢

Real estate

Qualify budget and location, book site visits, transfer hot buyers.

Real estate →
🎓

Education

Admissions follow-up, course enquiries and counsellor hand-over.

Education →
🛡️

Insurance and finance

Renewals, reminders and verification calls.

Insurance and finance →
🏥

Healthcare

Appointment enquiries and reminders, sensitive matters to people.

Healthcare →
🚗

Car and bike dealers

Test drives, service reminders and festive bookings.

Dealers →
🎪

Events and exhibitions

Invitations, attendance confirmation and exhibitor outreach.

Events →
Mumbai and India

Based in Mumbai, calling across India

Our office is in Mira Road, Mumbai, so Mumbai, Thane and Navi Mumbai businesses can meet the team that runs their campaign.

The same managed service runs for businesses across India, with campaigns in the language each region speaks. AI calling in Mumbai →

47+Cities
150AI calling customers
40+Sectors
Managed vs do-it-yourself

Why a managed service wins

Troika (managed)DIY calling tool
ScriptWritten with you by specialistsYou write and test it yourself
SetupNumber, flow and transfer set up for youYour team configures everything
TestingTest calls before launchYou find problems on live leads
Languages9+ Indian languages, mid-call switchingOften English-first
ImprovementWeekly tuning from real callsUp to you
BillingPer second of talk timeOften rounded per minute
Hear the services

Real calls, unedited

🏢 Real EstateOutbound

Lead Qualification · Hindi

Qualifies a project enquiry and captures budget, in Hindi.

1:28
🏢 Real EstateOutbound

Live Transfer · English

Hands a warm buyer straight to the sales team, mid-call.

0:44
🎓 EducationOutbound

Lead Qualification · English

Checks eligibility and interest on an admissions call.

0:58
🏦 BFSIInbound

Follow Up · English

Answers a finance enquiry and logs the request.

1:07
🩺 HealthcareOutbound

Renewal · Hindi

Explains a health policy renewal and records the reply.

1:28
🎪 EventsOutbound

Invitation · English

Invites a business to the trade show and confirms attendance.

1:09
Getting started

Live in 24 hours to 7 days

  1. 01

    Tell us the goal

    Who you call, what to ask and what a good lead looks like.

  2. 02

    Hear a live demo

    The AI agent calls you with a script for your business.

  3. 03

    Approve the script

    Test calls in your language, changed until you are happy.

  4. 04

    Go live

    We launch, monitor and improve the campaign with you.

Customer feedback

Businesses using Troika services

“It has been a good experience to leverage Troika for reaching out to our prospective customers. It is really easy to deploy and the support has been really good.”
Dr. Tausif MistryDy. Director - Virtual Learning, Indira University
“The biggest advantage is that it can call 1,000, 2,000, or even 4,000 people in a single day. We have been using this system for the last 3-4 days, and we have already received around 10 to 15 positive leads.”
Pramod Tanaji AtkariFounder, Omkar Science Tutorial
“Had a great experience with Troika during my transition process. Always responsive, professional, and incredibly helpful, making the entire process smooth and stress-free. I highly recommend Troika's services.”
Kunal RishiProgram Manager, Mavenark Wealth Private Limited
“It has been a great experience working with Troika Tech Services. Your team has been very supportive, responsive, and professional throughout the process. The quality of service and timely assistance made everything smooth and hassle-free.”
Arshad AliAdarsh Seva Bhavi Sanstha
“The AI Calling and WhatsApp Messaging services have been effective and useful for our requirements to generate hot leads from bulk data. Their assistance and prompt responses made the overall experience smooth.”
Kalpesh KuwarHead Admissions, DYP-PGDMI, Akurdi, Pune
“The AI calling agent is performing well, and the automated marketing outreach through the AI bot is being executed effectively. The system has helped in customer engagement.”
Hafsa ShaikhGalaxy Auto Works
“It has been a pleasure working with Troika Tech Services. I truly appreciate your professionalism, prompt support, and commitment to delivering quality service. The team has always been responsive, reliable, and helpful.”
Soumyashree JenaWestern Business School, Pune
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FAQ

Troika AI calling services: common questions

01Who are the best AI calling agents in Mumbai and India?

The best service speaks your customers' languages, shares real call recordings, transfers hot leads live, bills fairly and is managed with you. Troika Tech is based in Mira Road, Mumbai, runs managed AI calling for 150 customers, and you can hear real calls before you decide.

02What AI calling services does Troika offer?

Outbound AI calling, an inbound AI receptionist, lead qualification, follow-ups and reminders, live call transfer, a multilingual AI voice agent, recordings and reports, and script writing with managed campaigns.

03Do you serve businesses outside Mumbai?

Yes. We run campaigns for businesses across India, in 47+ cities, and in the language each region speaks.

04Which languages can the AI calling agent speak?

Hindi, Hinglish, Marathi, Gujarati, Tamil, Telugu, Kannada, Malayalam and English, with mid-call language switching.

05Can it work with my CRM or lead forms?

Leads can come from CRM and lead lists, website forms, Meta and Google ads, missed calls, Excel or CSV upload, and API or webhooks. Connection to your specific CRM is confirmed after a feasibility check.

06Is AI calling legal in India?

AI calling is used legally in India when it follows the same rules as any business calling: TRAI's telemarketing regulations, respect for the DND (Do Not Disturb) registry, permitted calling hours and a clear way to opt out.

  • Use opt-in or responsibly sourced data, ideally people who enquired with you.
  • Call within permitted hours. We schedule campaigns generally between 9 AM and 8 PM.
  • Honour opt-outs: when someone says "don't call me", the agent ends politely and the number is skipped in future campaigns.

This is general guidance, not legal advice. Compliance depends on your campaign intent and your data.

07How much do the services cost?

Billing is per second of talk time from prepaid credits. See AI calling pricing.

08How fast can a campaign go live?

Usually between 24 hours and 7 working days, depending on the script and integrations.

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  • Hindi, English & regional languages
  • Takes 2 minutes
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