🏢 Real EstateOutbound
Site Visit · Hindi
Offers a site visit and confirms the slot.
0:42
SCRIPTS Car and bike dealer calling scripts
Car and bike dealer calling scripts: test drive, service and follow-up
Ready scripts for the calls every showroom makes: enquiry follow-up and test drive booking, service reminders, insurance renewal, festive delivery booking and post-service feedback. In Hinglish, Hindi, Marathi, Gujarati and English.
- 6 scripts
- 5 languages
- Dealer objections answered
Script 1
Enquiry follow-up and test drive booking
Call within minutes of the enquiry. Offer two slots.
Caller: Namaste [Name] ji, main [Showroom] se bol rahi hoon. Aapne [Model] ke baare mein enquiry ki thi. Kya do minute baat ho sakti hai?
Customer: Haan, boliye.
Caller: Thank you! Aap kaunsa variant dekh rahe hain, aur petrol, diesel, CNG ya EV?
Customer: Petrol, top variant.
Caller: Badhiya. Aap cash lenge ya finance pe?
Customer: Finance pe.
Caller: Theek hai. Test drive ke liye Saturday 11 baje ya Sunday 5 baje, kya theek rahega?
Customer: Sunday 5 baje.
Caller: Aapki test drive Sunday shaam 5 baje book kar di hai. Finance ki details hamare executive wahin bata denge. Dhanyavaad!
Caller: नमस्ते [Name] जी, मैं [Showroom] से बोल रही हूँ। आपने [Model] के बारे में पूछताछ की थी। क्या दो मिनट बात हो सकती है?
ग्राहक: हाँ, बोलिए।
Caller: धन्यवाद! आप कौन-सा वेरिएंट देख रहे हैं, और पेट्रोल, डीज़ल, सीएनजी या इलेक्ट्रिक?
ग्राहक: पेट्रोल, टॉप वेरिएंट।
Caller: बढ़िया। आप नकद लेंगे या फ़ाइनेंस पर?
ग्राहक: फ़ाइनेंस पर।
Caller: टेस्ट ड्राइव के लिए शनिवार सुबह 11 बजे या रविवार शाम 5 बजे, क्या ठीक रहेगा?
ग्राहक: रविवार 5 बजे।
Caller: आपकी टेस्ट ड्राइव रविवार शाम 5 बजे बुक कर दी है। धन्यवाद!
Caller: नमस्कार [Name] जी, मी [Showroom] मधून बोलत आहे. तुम्ही [Model] बद्दल चौकशी केली होती. आत्ता दोन मिनिटं बोलता येईल का?
ग्राहक: हो, बोला.
Caller: धन्यवाद! तुम्ही कोणतं व्हेरिएंट बघत आहात, पेट्रोल, डिझेल, सीएनजी की इलेक्ट्रिक?
ग्राहक: पेट्रोल.
Caller: टेस्ट ड्राइव्हसाठी शनिवारी सकाळी 11 की रविवारी संध्याकाळी 5, कोणती वेळ सोयीची आहे?
ग्राहक: रविवारी 5 वाजता.
Caller: तुमची टेस्ट ड्राइव्ह रविवारी संध्याकाळी 5 वाजता बुक केली आहे. धन्यवाद!
Caller: Hello [Name], this is [Showroom]. You enquired about the [Model]. Is this a good time for two minutes?
Customer: Yes.
Caller: Thank you! Which variant are you looking at, and petrol, diesel, CNG or electric?
Customer: Petrol, top variant.
Caller: Great. Will you pay cash or take a loan?
Customer: A loan.
Caller: Would Saturday at 11 AM or Sunday at 5 PM suit you for a test drive?
Customer: Sunday at 5.
Caller: Your test drive is booked for Sunday at 5 PM. Our executive will take you through the finance options there. Thank you!
Words in [brackets] are placeholders. Works for a human telecaller or an AI voice agent.
Script 2
Service reminder
For due services and free services about to lapse. Works for cars and two-wheelers.
Caller: Namaste [Name] ji, main [Showroom] service centre se bol rahi hoon. Aapki [Vehicle] ki service due hai. Kya main is hafte slot book kar doon?
Customer: Haan, kab available hai?
Caller: Thursday subah 10 baje ya Saturday subah 9 baje. Kaunsa theek rahega?
Customer: Saturday 9 baje.
Caller: Saturday subah 9 baje book kar diya hai. Pick-up chahiye ho to bata dijiye. Dhanyavaad!
Caller: नमस्ते [Name] जी, मैं [Showroom] सर्विस सेंटर से बोल रही हूँ। आपकी [Vehicle] की सर्विस ड्यू है। क्या मैं इस हफ़्ते स्लॉट बुक कर दूँ?
ग्राहक: हाँ, कब उपलब्ध है?
Caller: गुरुवार सुबह 10 बजे या शनिवार सुबह 9 बजे। कौन-सा ठीक रहेगा?
ग्राहक: शनिवार 9 बजे।
Caller: शनिवार सुबह 9 बजे बुक कर दिया है। धन्यवाद!
Caller: નમસ્તે [Name]જી, હું [Showroom] સર્વિસ સેન્ટરમાંથી બોલી રહી છું. તમારી [Vehicle] ની સર્વિસ ડ્યૂ છે. શું હું આ અઠવાડિયે સ્લોટ બુક કરી દઉં?
ગ્રાહક: હા, ક્યારે મળશે?
Caller: ગુરુવારે સવારે 10 વાગ્યે કે શનિવારે સવારે 9 વાગ્યે. કયો સમય ફાવશે?
ગ્રાહક: શનિવારે 9 વાગ્યે.
Caller: શનિવારે સવારે 9 વાગ્યે બુક કરી દીધું છે. આભાર!
Caller: Hello [Name], this is the [Showroom] service centre. Your [Vehicle] is due for service. Shall I book a slot this week?
Customer: Yes, when is it available?
Caller: Thursday at 10 AM or Saturday at 9 AM. Which works?
Customer: Saturday at 9.
Caller: Booked for Saturday at 9 AM. Let me know if you need a pick-up. Thank you!
Words in [brackets] are placeholders. Works for a human telecaller or an AI voice agent.
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Script 3
Vehicle insurance renewal
Call 15 to 30 days before expiry. Quotes and advice go to your insurance desk.
Caller: Namaste [Name] ji, main [Showroom] se bol rahi hoon. Aapki [Vehicle] ka insurance [Date] ko expire ho raha hai. Kya aap renewal quote chahenge?
Customer: Haan, bhej do.
Caller: Bilkul. Main aapko hamare insurance desk se connect kar deti hoon, wo exact quote bata denge.
Caller: Hello [Name], this is [Showroom]. The insurance on your [Vehicle] expires on [Date]. Would you like a renewal quote?
Customer: Yes, please.
Caller: Sure. I am connecting you to our insurance desk for the exact quote.
Words in [brackets] are placeholders. Works for a human telecaller or an AI voice agent.
Script 4
Festive delivery booking
For Navratri, Dussehra and Diwali. One offer, one deadline.
Caller: Namaste [Name] ji, [Showroom] se bol rahi hoon. Is festive season [Model] pe [Offer] chal raha hai. Kya aap Dussehra ya Diwali pe delivery lena chahenge?
Customer: Dussehra pe ho sakta hai?
Caller: Haan, abhi booking karne pe Dussehra ki delivery date block ho jaati hai. Kya main aapko sales executive se abhi connect kar doon?
Customer: Haan.
Caller: नमस्कार [Name] जी, मी [Showroom] मधून बोलत आहे. या सणासुदीला [Model] वर [Offer] सुरू आहे. तुम्हाला दसरा किंवा दिवाळीला डिलिव्हरी घ्यायला आवडेल का?
ग्राहक: दसऱ्याला होईल का?
Caller: हो, आत्ता बुकिंग केल्यास दसऱ्याची डिलिव्हरी तारीख राखून ठेवता येते. मी तुम्हाला सेल्स एक्झिक्युटिव्हशी जोडू का?
Words in [brackets] are placeholders. Works for a human telecaller or an AI voice agent.
Script 5
Walk-in follow-up
For customers who visited the showroom but did not book.
Caller: Namaste [Name] ji, main [Showroom] se bol rahi hoon. Aap kal [Model] dekhne aaye the, thank you! Kya decide karne mein koi sawaal reh gaya?
Customer: Price thoda zyada lag raha hai.
Caller: Samajh sakti hoon. Kya main aapki baat sales manager se karwa doon? Wo exchange aur finance ke options bhi bata denge.
Caller: Hello [Name], this is [Showroom]. Thank you for visiting yesterday to see the [Model]. Is there anything you would like to know before deciding?
Customer: The price feels high.
Caller: I understand. Shall I connect you to our sales manager? They can also explain exchange and finance options.
Words in [brackets] are placeholders. Works for a human telecaller or an AI voice agent.
Script 6
Post-service feedback
A day after the vehicle is delivered back. Unhappy customers go to the service manager.
Caller: Namaste [Name] ji, [Showroom] service centre se bol rahi hoon. Kal aapki [Vehicle] ki service hui thi. Sab theek chal raha hai?
Customer: Haan, sab theek hai.
Caller: Bahut achha! 1 se 5 mein aap hamari service ko kitne denge?
Caller (agar shikayat ho): Sorry ki aapko dikkat hui. Main ise note kar rahi hoon, hamare service manager aaj aapko call karenge.
Words in [brackets] are placeholders. Works for a human telecaller or an AI voice agent.
Objection handling
Dealer objections, answered
| Hinglish reply | English reply | |
|---|---|---|
| "On-road price kya hai?" | Exact on-road price aapke variant aur offer pe depend karta hai. Main sales executive se abhi connect kar deti hoon. | The exact on-road price depends on variant and offer. Let me connect you to a sales executive now. |
| "Discount kitna milega?" | Is mahine [Offer] chal raha hai. Final discount ke liye hamare manager aapse baat kar lenge. | This month we have [Offer]. Our manager will discuss the final discount with you. |
| "Dusre showroom mein sasta hai" | Samajh sakti hoon. Kya ek baar test drive aur exchange value ke saath compare karna chahenge? | Understood. Would you like to compare after a test drive and an exchange valuation? |
| "Abhi service nahi karwani" | Koi baat nahi. Kya main next week ka slot rakh doon, ya agle mahine yaad dila doon? | No problem. Shall I hold a slot next week or remind you next month? |
| "Mujhe call mat karo" | Bilkul, main aapka number list se hata deti hoon. Dhanyavaad. | Of course, I will remove your number. Thank you. |
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FAQ
Dealer calling scripts: common questions
01What should a car dealer say on a test drive follow-up call?
Name the showroom and the model the customer enquired about, ask variant, fuel type and cash or finance, then offer two test drive slots.
02How do I write a service reminder call script?
Name the service centre and vehicle, say the service is due, offer two slots and mention pick-up if you provide it. Keep it under 30 seconds.
03Is there a dealer calling script in Hindi or Marathi?
Yes. Script 1 is in Hinglish, Hindi, Marathi and English; the service reminder is also in Gujarati.
04Can I generate a script for my own showroom?
Yes. Use the free AI call script generator on this site and choose "Car or bike dealer" as the business type.
05Can an AI agent make these calls?
Yes. Troika's AI agent uses scripts like these, books slots and transfers hot buyers to your team. AI calling for dealers.
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