🎓 EducationOutbound
Lead Qualification · English
Checks eligibility and interest on an admissions call.
0:58
ADMISSIONS Admission calling scripts
Admission calling scripts for colleges, schools and coaching
In admission season every enquiry needs a call the same day. These scripts follow up enquiries, book counselling or demo lectures and remind families about deadlines, in Hinglish, Hindi, Marathi and English.
- Enquiry follow-up
- Counselling and demo booking
- Fee and deadline reminders
Script 1
Following up an admission enquiry
For website, ad and walk-in enquiries. Speak to the student or the parent, whoever enquired.
Caller: Namaste, main [Institute name] se bol rahi hoon. Aapne [Course name] ke admission ke baare mein enquiry ki thi. Kya do minute baat ho sakti hai?
Customer: Haan, boliye.
Caller: Thank you! Admission aapke liye hai ya aapke bachche ke liye?
Customer: Bete ke liye.
Caller: Achha. Woh abhi kaunsi class mein hai, aur kis board se?
Customer: 10th, State Board.
Caller: Samajh gayi. Hamari counselling session mein course, timing aur fees sab detail mein samjhaate hain. Kya aap is hafte aana chahenge?
Customer: Haan, Saturday.
Caller: Saturday subah 11 baje ka slot book kar diya hai. Hamari team aapko address bhej degi. Dhanyavaad!
Caller: नमस्ते, मैं [Institute name] से बोल रही हूँ। आपने [Course name] में प्रवेश के बारे में पूछताछ की थी। क्या दो मिनट बात हो सकती है?
ग्राहक: हाँ, बोलिए।
Caller: धन्यवाद! प्रवेश आपके लिए है या आपके बच्चे के लिए?
ग्राहक: बेटे के लिए।
Caller: अच्छा। वह अभी किस कक्षा में है, और किस बोर्ड से?
ग्राहक: 10वीं, स्टेट बोर्ड।
Caller: समझ गई। हमारे काउंसलिंग सेशन में कोर्स, समय और फ़ीस सब विस्तार से बताते हैं। क्या आप इस हफ़्ते आना चाहेंगे?
ग्राहक: हाँ, शनिवार को।
Caller: शनिवार सुबह 11 बजे का स्लॉट बुक कर दिया है। हमारी टीम आपको पता भेज देगी। धन्यवाद!
Caller: नमस्कार, मी [Institute name] मधून बोलत आहे. तुम्ही [Course name] प्रवेशाबद्दल चौकशी केली होती. आत्ता दोन मिनिटं बोलता येईल का?
ग्राहक: हो, बोला.
Caller: धन्यवाद! प्रवेश तुमच्यासाठी आहे की तुमच्या मुलासाठी?
ग्राहक: मुलासाठी.
Caller: बरं. तो सध्या कोणत्या इयत्तेत आहे, आणि कोणतं बोर्ड?
ग्राहक: दहावी, स्टेट बोर्ड.
Caller: समजलं. आमच्या काउन्सेलिंग सेशनमध्ये कोर्स, वेळ आणि फी सगळं सविस्तर सांगतो. या आठवड्यात यायला जमेल का?
ग्राहक: हो, शनिवारी.
Caller: शनिवारी सकाळी 11 वाजताचा स्लॉट बुक केला आहे. आमची टीम तुम्हाला पत्ता पाठवेल. धन्यवाद!
Caller: Hello, this is [Institute name]. You enquired about admission to [Course name]. Is this a good time for two minutes?
Customer: Yes, go ahead.
Caller: Thank you! Is the admission for you or for your child?
Customer: For my son.
Caller: Okay. Which class is he in now, and which board?
Customer: Class 10, State Board.
Caller: Got it. In our counselling session we explain the course, timings and fees in detail. Would you like to come this week?
Customer: Yes, on Saturday.
Caller: I have booked Saturday at 11 AM. Our team will send you the address. Thank you!
Words in [brackets] are placeholders. Works for a human telecaller or an AI voice agent.
Script 2
Inviting to a demo lecture or counselling
For coaching classes and colleges that run demo lectures or campus visits.
Caller: Namaste [Name] ji, main [Institute name] se bol rahi hoon. [Date] ko [Course name] ka free demo lecture hai. Kya aap ya aapka bachcha attend karna chahenge?
Customer: Kitne baje hai?
Caller: Subah 10 baje aur shaam 5 baje, do batch hain. Kaunsa theek rahega?
Customer: Shaam 5 baje.
Caller: Perfect, shaam 5 baje ka seat book kar diya hai. Lecture ke baad counsellor se fees aur batch ke baare mein baat kar sakte hain.
Caller: Hello [Name], this is [Institute name]. We have a free demo lecture for [Course name] on [Date]. Would you or your child like to attend?
Customer: What time is it?
Caller: There are two batches, 10 AM and 5 PM. Which works better?
Customer: 5 PM.
Caller: Done, a seat is booked for 5 PM. After the lecture you can talk to a counsellor about fees and batches.
Words in [brackets] are placeholders. Works for a human telecaller or an AI voice agent.
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Script 3
Fee and deadline reminder
For families who have shown interest but not paid. Polite, factual and brief.
Caller: Namaste [Name] ji, main [Institute name] se bol rahi hoon. [Course name] mein admission ki last date [Date] hai. Bas yaad dilana tha.
Customer: Haan, abhi tak fees nahi bhari.
Caller: Koi baat nahi. Kya aapko fees ya installment ke baare mein koi sawaal hai? Main counsellor se baat karwa sakti hoon.
Customer: Installment ke baare mein jaanna hai.
Caller: Bilkul. Main aaj shaam counsellor se call set kar deti hoon. Dhanyavaad!
Caller: नमस्ते [Name] जी, मैं [Institute name] से बोल रही हूँ। [Course name] में प्रवेश की अंतिम तारीख [Date] है। बस याद दिलाना था।
ग्राहक: हाँ, अभी तक फ़ीस नहीं भरी।
Caller: कोई बात नहीं। क्या फ़ीस या किस्तों के बारे में कोई सवाल है? मैं काउंसलर से बात करवा सकती हूँ।
ग्राहक: किस्तों के बारे में जानना है।
Caller: बिल्कुल। मैं आज शाम काउंसलर से कॉल तय कर देती हूँ। धन्यवाद!
Words in [brackets] are placeholders. Works for a human telecaller or an AI voice agent.
Objection handling
Admission objections, answered
| Hinglish reply | English reply | |
|---|---|---|
| "Fees zyada hai" | Samajh sakti hoon. Hamare paas installment aur [Scholarship] ka option hai. Counsellor details bata denge. | I understand. We have instalments and [Scholarship]. The counsellor can explain. |
| "Dusri jagah admission le liya" | Achha, best of luck! Agar kabhi [Course name] ya crash course chahiye ho to zaroor batayein. | That is great, best of luck! Do reach out if you ever need [Course name] or a crash course. |
| "Bachche se poochna padega" | Bilkul. Kya aap dono saath mein demo lecture attend karna chahenge? | Of course. Would you both like to attend a demo lecture together? |
| "Online classes hain kya?" | Haan, [Online option]. Main aapko dono options ki details bhej deti hoon. | Yes, [Online option]. I will share details of both options. |
| "Abhi result nahi aaya" | Koi baat nahi. Result ke baad call karun? Tab tak seat ke baare mein jaankari bhej deti hoon. | No problem. Shall I call after the result? Meanwhile I will share the details. |
Hear it
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Institutes using AI calling
What institutes say about us
“The biggest advantage is that it can call 1,000, 2,000, or even 4,000 people in a single day. We have been using this system for the last 3-4 days, and we have already received around 10 to 15 positive leads.”
“It has been a good experience to leverage Troika for reaching out to our prospective customers. It is really easy to deploy and the support has been really good.”
“The AI Calling and WhatsApp Messaging services have been effective and useful for our requirements to generate hot leads from bulk data. Their assistance and prompt responses made the overall experience smooth.”
Compliance
Calling customers responsibly
Is AI calling legal in India?
AI calling is used legally in India when it follows the same rules as any business calling: TRAI's telemarketing regulations, respect for the DND (Do Not Disturb) registry, permitted calling hours and a clear way to opt out.
- Use opt-in or responsibly sourced data, ideally people who enquired with you.
- Call within permitted hours. We schedule campaigns generally between 9 AM and 8 PM.
- Honour opt-outs: when someone says "don't call me", the agent ends politely and the number is skipped in future campaigns.
This is general guidance, not legal advice. Compliance depends on your campaign intent and your data.
Inside the script
- Say who is calling and why in the first line.
- Do not promise returns, guarantees or prices that are not final.
- Every "no" ends the call politely; "don't call me" goes to your opt-out list.
- Medical, legal or financial advice is for a qualified person on your team.
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FAQ
Admission calling scripts: common questions
01What should I say when calling an admission enquiry?
Name the institute and the course they enquired about, ask whether the admission is for the student or their child, ask about class and board, and offer a counselling slot.
02How quickly should institutes call enquiries?
The same day, ideally within minutes. In admission season families enquire at several institutes at once.
03Can coaching classes use these scripts?
Yes. Script 2 is written for demo lectures, which most coaching classes run.
04How long should an admission follow-up call be?
About a minute to the next step. Leave detailed fee discussions to the counselling session.
05Can an AI agent call admission enquiries?
Yes. Troika's AI agent calls every enquiry, books counselling and transfers serious families to your team. AI calling for education.
Explore
More about Troika AI calling
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