Call within minutes
Portal and ad enquiries go to several builders at once. The first developer to call usually gets the visit.
REAL ESTATE Real estate calling scripts
Real estate telecalling scripts for Indian builders and brokers
Property enquiries go cold within hours. These scripts qualify the buyer, book the site visit and follow up after it, in Hinglish, Hindi, Marathi, Gujarati and English. Listen to real AI calls that use the same flow.
- 5 languages
- Site visit booking
- Real estate objections
Script 1
Qualifying a property enquiry
Configuration, budget, purpose, then a site visit slot. Works for portal, hoarding and ad leads.
Caller: Namaste [Name] ji, main [Business name] se bol rahi hoon. Aapne [Project name] ke baare mein enquiry ki thi. Kya do minute baat ho sakti hai?
Customer: Haan, boliye.
Caller: Thank you! Aap 1BHK, 2BHK ya 3BHK mein se kya dekh rahe hain?
Customer: 2BHK.
Caller: Badhiya. Aapka budget roughly kitna hai?
Customer: 80 lakh ke aaspaas.
Caller: Theek hai. Ghar khud rehne ke liye le rahe hain ya investment ke liye?
Customer: Khud rehne ke liye.
Caller: Is Saturday ya Sunday site visit ke liye kaunsa time theek rahega, subah 11 baje ya shaam 4 baje?
Customer: Sunday 11 baje.
Caller: Aapki site visit Sunday subah 11 baje book kar di hai. Hamari team aapko location bhej degi. Dhanyavaad!
Caller: नमस्ते [Name] जी, मैं [Business name] से बोल रही हूँ। आपने [Project name] के बारे में पूछताछ की थी। क्या दो मिनट बात हो सकती है?
ग्राहक: हाँ, बोलिए।
Caller: धन्यवाद! आप 1BHK, 2BHK या 3BHK में से क्या देख रहे हैं?
ग्राहक: 2BHK।
Caller: बढ़िया। आपका बजट लगभग कितना है?
ग्राहक: 80 लाख के आसपास।
Caller: ठीक है। घर खुद रहने के लिए ले रहे हैं या निवेश के लिए?
ग्राहक: खुद रहने के लिए।
Caller: इस शनिवार या रविवार साइट विज़िट के लिए कौन-सा समय ठीक रहेगा, सुबह 11 बजे या शाम 4 बजे?
ग्राहक: रविवार 11 बजे।
Caller: आपकी साइट विज़िट रविवार सुबह 11 बजे बुक कर दी है। हमारी टीम आपको लोकेशन भेज देगी। धन्यवाद!
Caller: नमस्कार [Name] जी, मी [Business name] मधून बोलत आहे. तुम्ही [Project name] बद्दल चौकशी केली होती. आत्ता दोन मिनिटं बोलता येईल का?
ग्राहक: हो, बोला.
Caller: धन्यवाद! तुम्ही 1BHK, 2BHK की 3BHK बघत आहात?
ग्राहक: 2BHK.
Caller: छान. तुमचं बजेट साधारण किती आहे?
ग्राहक: 80 लाखांच्या आसपास.
Caller: ठीक आहे. घर स्वतः राहण्यासाठी घेताय की गुंतवणुकीसाठी?
ग्राहक: स्वतः राहण्यासाठी.
Caller: या शनिवारी किंवा रविवारी साइट व्हिजिटसाठी कोणती वेळ सोयीची आहे, सकाळी 11 की संध्याकाळी 4?
ग्राहक: रविवारी 11 वाजता.
Caller: तुमची साइट व्हिजिट रविवारी सकाळी 11 वाजता बुक केली आहे. आमची टीम तुम्हाला लोकेशन पाठवेल. धन्यवाद!
Caller: નમસ્તે [Name]જી, હું [Business name] માંથી બોલી રહી છું. તમે [Project name] વિશે પૂછપરછ કરી હતી. અત્યારે બે મિનિટ વાત થઈ શકે?
ગ્રાહક: હા, બોલો.
Caller: આભાર! તમે 1BHK, 2BHK કે 3BHK જોઈ રહ્યા છો?
ગ્રાહક: 2BHK.
Caller: સરસ. તમારું બજેટ આશરે કેટલું છે?
ગ્રાહક: 80 લાખની આસપાસ.
Caller: બરાબર. ઘર પોતે રહેવા માટે લઈ રહ્યા છો કે રોકાણ માટે?
ગ્રાહક: પોતે રહેવા માટે.
Caller: આ શનિવારે કે રવિવારે સાઇટ વિઝિટ માટે કયો સમય ફાવશે, સવારે 11 કે સાંજે 4?
ગ્રાહક: રવિવારે 11 વાગ્યે.
Caller: તમારી સાઇટ વિઝિટ રવિવારે સવારે 11 વાગ્યે બુક કરી દીધી છે. અમારી ટીમ તમને લોકેશન મોકલશે. આભાર!
Caller: Hello [Name], this is [Business name]. You enquired about [Project name]. Is this a good time for two minutes?
Customer: Yes, go ahead.
Caller: Thank you! Are you looking for a 1BHK, 2BHK or 3BHK?
Customer: A 2BHK.
Caller: Great. What budget do you have in mind?
Customer: Around 80 lakh.
Caller: Okay. Is it for your own use or as an investment?
Customer: For my family.
Caller: Which suits you for a site visit this weekend, Saturday or Sunday, at 11 AM or 4 PM?
Customer: Sunday at 11.
Caller: Your site visit is booked for Sunday at 11 AM. Our team will send you the location. Thank you!
Words in [brackets] are placeholders. Works for a human telecaller or an AI voice agent.
Script 2
Site visit reminder and confirmation
Call the day before the visit. Confirmed visits turn up far more often.
Caller: Namaste [Name] ji, main [Business name] se bol rahi hoon. Kal subah 11 baje [Project name] ki aapki site visit hai. Bas confirm karna tha, aap aa rahe hain na?
Customer: Haan, aa rahe hain.
Caller: Badhiya! Aap kitne log aayenge?
Customer: Hum do log.
Caller: Theek hai. Site par [Executive name] aapka intezaar karenge. Agar time badalna ho to bas bata dijiye.
Caller (agar time badalna ho): Koi baat nahi, aapke liye kaunsa naya time theek rahega?
Caller: नमस्ते [Name] जी, मैं [Business name] से बोल रही हूँ। कल सुबह 11 बजे [Project name] की आपकी साइट विज़िट है। बस पुष्टि करनी थी, आप आ रहे हैं न?
ग्राहक: हाँ, आ रहे हैं।
Caller: बढ़िया! आप कितने लोग आएँगे?
ग्राहक: हम दो लोग।
Caller: ठीक है। साइट पर [Executive name] आपका इंतज़ार करेंगे। अगर समय बदलना हो तो बता दीजिए।
Caller: Hello [Name], this is [Business name]. Your site visit at [Project name] is tomorrow at 11 AM. Just confirming, are you still coming?
Customer: Yes, we are.
Caller: Great! How many of you will come?
Customer: Two of us.
Caller: [Executive name] will meet you at the site. If you need a different time, just let me know.
Words in [brackets] are placeholders. Works for a human telecaller or an AI voice agent.
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Script 3
Follow-up after the site visit
Call within a day of the visit, while the project is fresh in their mind.
Caller: Namaste [Name] ji, main [Business name] se bol rahi hoon. Kal aap [Project name] dekhne aaye the, aapko project kaisa laga?
Customer: Achha laga, par soch rahe hain.
Caller: Samajh sakti hoon. Decide karne se pehle aapke mann mein koi sawaal hai, price, loan ya possession ke baare mein?
Customer: Loan ke baare mein jaanna tha.
Caller: Bilkul. Main hamare loan advisor se aapki call set kar deti hoon. Aaj shaam ya kal, kab theek rahega?
Caller: Hello [Name], this is [Business name]. You visited [Project name] yesterday. How did you like it?
Customer: We liked it, but we are still thinking.
Caller: Of course. Is there anything you would like to know before deciding, about price, loans or possession?
Customer: I wanted to know about the loan.
Caller: Sure. I will set up a call with our loan advisor. Would this evening or tomorrow work?
Words in [brackets] are placeholders. Works for a human telecaller or an AI voice agent.
Objection handling
Real estate objections, answered
| Hinglish reply | English reply | |
|---|---|---|
| "Budget thoda kam hai" | Koi baat nahi. Aapka comfortable budget kitna hai? Hamare paas [Smaller option] bhi hai. | No problem. What budget is comfortable? We also have [Smaller option]. |
| "Location door hai" | Samajh sakti hoon. Ek baar visit karke dekhiye, [Landmark] se sirf [Time] ki doori hai. | I understand. It is only [Time] from [Landmark]. A quick visit will help you judge. |
| "Family se baat karni hai" | Bilkul. Kya aap family ke saath weekend pe visit karna chahenge? Main slot book kar deti hoon. | Of course. Would you like to visit with your family this weekend? I can book a slot. |
| "Abhi nahi, baad mein dekhenge" | Theek hai. Kya main [Month] mein call karun, ya koi naya offer aaye to bataun? | Sure. Shall I call you in [Month], or let you know when there is a new offer? |
| "Dusra project dekh liya" | Achha hai. Aap kya compare kar rahe hain, price ya location? Hum ek baar comparison mein madad kar sakte hain. | That is fine. Are you comparing price or location? We can help you compare. |
Tips
Real estate calling tips that book more visits
Offer two visit slots
"Saturday 11 or Sunday 4?" gets more yes answers than "When are you free?".
Confirm the day before
A short confirmation call reduces no-shows and lets you rebook anyone who cannot come.
Keep project facts as placeholders
Price, possession date, carpet area and RERA details change. Keep them as [placeholders] and fill them from your current sheet.
Hear it
Real AI calls for real estate
🏢 Real EstateOutbound
Lead Qualification · Hindi
Qualifies a project enquiry and captures budget, in Hindi.
1:28
🏢 Real EstateOutbound
Site Visit · Hindi
Offers a site visit and confirms the slot.
0:42
🏢 Real EstateOutbound
Follow Up · Hindi
Follows up a project enquiry and notes the requirement.
1:22
🏢 Real EstateOutbound
Live Transfer · English
Hands a warm buyer straight to the sales team, mid-call.
0:44
Compliance
Calling customers responsibly
Is AI calling legal in India?
AI calling is used legally in India when it follows the same rules as any business calling: TRAI's telemarketing regulations, respect for the DND (Do Not Disturb) registry, permitted calling hours and a clear way to opt out.
- Use opt-in or responsibly sourced data, ideally people who enquired with you.
- Call within permitted hours. We schedule campaigns generally between 9 AM and 8 PM.
- Honour opt-outs: when someone says "don't call me", the agent ends politely and the number is skipped in future campaigns.
This is general guidance, not legal advice. Compliance depends on your campaign intent and your data.
Inside the script
- Say who is calling and why in the first line.
- Do not promise returns, guarantees or prices that are not final.
- Every "no" ends the call politely; "don't call me" goes to your opt-out list.
- Medical, legal or financial advice is for a qualified person on your team.
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FAQ
Real estate calling scripts: common questions
01What should a real estate telecaller say first?
Name, business and the project the customer enquired about, then a permission question: "Aapne [Project name] ke baare mein enquiry ki thi. Kya do minute baat ho sakti hai?"
02Which questions qualify a property buyer?
Configuration (1BHK, 2BHK, 3BHK), budget, own use or investment, and when they want to buy. Then offer a site visit slot.
03Is there a real estate calling script in Marathi or Gujarati?
Yes. Script 1 on this page is in Marathi and Gujarati as well as Hindi, Hinglish and English.
04How do I increase site visits from calls?
Call new enquiries within minutes, offer two specific visit slots and confirm every visit the day before.
05Can an AI agent make real estate calls?
Yes. Troika's AI agent qualifies enquiries, books site visits and transfers hot buyers to your sales team. AI calling for real estate.
Explore
More about Troika AI calling
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