GUIDE Dukaan aur service business ke liye

Diwali marketing kaise karein? 7 steps mein simple plan

Is saal Diwali lagbhag 8 November ko hai aur Dhanteras usse do din pehle, matlab taiyari ke liye lagbhag do hafte bache hain. Yeh guide step by step batata hai ki pehle kya karein, kab karein, kis customer ko pehle call karein, purane customers ko wapas kaise laayein aur kaunsi galtiyan bilkul na karein.

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  • 7 aasaan steps
  • Free "Aapka Diwali plan" tool
  • Hinglish call scripts

By the Troika Tech AI calling team · Updated

Diwali marketing kaise karein: dukaan aur service business ke liye step by step Diwali plan
Step 1

Pehle kya karein: offer, list aur team

Ek hi offer chuniye

Diwali ke liye ek simple offer rakhiye jo customer ek line mein samajh jaaye, jaise "har kharidari par ek festive gift" ya "Dhanteras se pehle booking par free delivery". Teen-chaar offers ek saath dene se customer confuse ho jaata hai.

Customer list taiyaar kijiye

Pichhle Diwali ke buyers, regular customers aur haal ki enquiries ko ek list mein laaiye. Duplicate numbers hataiye, aur jinhone pehle mana kiya tha unhe list se bahar rakhiye.

Team ko pehle se bataiye

Kaun calls lega, kaun visit sambhalega aur kaun delivery dekhega, yeh do hafte pehle tay kar lijiye. Aakhri hafte mein yeh sochne ka time nahi milta.

Diwali marketing ke pehle teen kaam: ek offer, saaf customer list aur team ka plan
Pehle yeh teen cheezein taiyaar kijiye
Step 2

Diwali se pehle kab kya karein?

Har din ka ek kaam. Aaj October ka aakhri hafta hai, toh pehla kaam aaj hi shuru ho sakta hai.

  1. 01
    Do hafte pehleOffer final, list saaf, script approve. Pehli calls purane customers ko.
  2. 02
    Ek hafta pehleNayi enquiries ko usi din call. Visit ya pre-order ke slots book.
  3. 03
    Teen din pehleJinhone "dekhte hain" kaha tha, unhe pyaar se yaad dilaaiye.
  4. 04
    DhanterasSabse zyada kharidari ka din. Ek insaan sirf transfer hui calls ke liye free rakhiye.
  5. 05
    DiwaliSirf shubhkaamnayein aur thank-you calls. Offer ki baat us din nahi.
  6. 06
    Bhai Dooj ke baadJo customer interested the par kharida nahi, unhe ek aakhri call.
Diwali se pehle sab customers ko call karna hai?Swara se free chat kijiye, ya call back maangiye. Hamara AI agent aapko demo call karega.
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Step 3

Kis customer ko pehle call karein?

Sabko ek saath call karne ki jagah is order mein chaliye. Jo aapko jaanta hai, woh sabse jaldi jawab deta hai.

1. Pichhle Diwali ke buyers

Inhone festive time par aapse kharida hai aur inhe aapka naam yaad hai. Naya offer sabse pehle inhe bataiye.

2. Regular customers

Jo saal bhar aate hain, unhe "aapke liye pehle" wala ehsaas dijiye, jaise ek din pehle collection dekhne ka invitation.

3. Haal ki enquiries

Pichhle ek-do mahine mein jinhone poochha par kharida nahi. Diwali unke liye faisla karne ki achhi wajah hai.

4. Purane leads

Sabse aakhir mein. Inke liye chhoti si baat rakhiye aur zabardasti bilkul mat kijiye.

Diwali par kis customer ko pehle call karein: pichhle Diwali ke buyers, regulars, nayi enquiries aur purane leads
Call karne ka sahi order
Step 4

Purane customers ko wapas kaise laayein?

Naam se baat kijiye

"Namaste Sharma ji" aur "Namaste customer" mein bahut farak hai. Call se pehle check kijiye ki list mein naam sahi hain.

Pichhli kharidari yaad dilaaiye

"Pichhli Diwali aapne humse gift hamper liya tha" jaisi ek line batati hai ki aap unhe yaad rakhte hain.

Unke liye kuch khaas

Purane customers ke liye ek chhota sa extra rakhiye: pehli choice, free packing ya priority delivery.

Dost ko saath laane ki baat

Unse kahiye ki kisi dost ya rishtedaar ko bhi saath laayein. Tyohaar mein log ek-doosre se hi poochhte hain ki kahan se lein.

Step 5

Calls ko AI se aasaan kaise banayein?

List lambi hai aur team chhoti? Toh AI calling agent yeh kaam sambhal sakta hai.

Ek saath kai calls

AI agent ek saath kai customers ko call karta hai, isliye badi list bhi kuch hi dino mein poori ho jaati hai.

Customer ki bhasha mein

Hindi, English, Marathi, Gujarati aur baaki Indian bhashaon mein baat hoti hai, aur customer bhasha badle toh AI bhi badal leta hai.

Interested customer seedha aapko

Jo customer abhi baat karna chahe, use call ke dauraan hi aapki team ko transfer kiya ja sakta hai.

Har call ka hisaab

Har call ki recording, summary aur nateeja milta hai: interested, baad mein call, ya nahi chahiye.

Step 6

Kaunsi galtiyan nahi karni chahiye?

Aakhri do din mein shuru karna

Dhanteras ke din pehli call karenge toh customer pehle hi kahin aur se kharid chuka hoga.

Har din naya offer

Roz offer badalne se customer ko lagta hai ki kal aur achha milega, aur woh ruk jaata hai.

Raat ko call karna

Calls tay ghanton mein hi kijiye, aam taur par subah 9 se raat 8 baje ke beech. Raat ki call se customer naraz hota hai.

"Call mat karo" ko ignore karna

Jo customer mana kare, uska number turant list se hataiye. Dobara call karna brand ko nuksaan karta hai.

Follow-up bhool jaana

Diwali ke baad sabse aasaan sale "dekhte hain" kehne waalon se aati hai. Bhai Dooj ke aas-paas unhe ek call zaroor kijiye.

Step 7: free tool

Aapka Diwali plan

Teen sawaalon ke jawab dijiye, aur aapke business ke hisaab se chhota sa plan yahin ban jaayega. Koi form nahi, koi number nahi.

  1. Aapka business kya hai?

  2. Purane customers ki list kitni badi hai?

  3. Is Diwali aapka main goal kya hai?

Teeno sawaalon ke jawab dijiye, aapka plan yahin dikhega.

Call script

Hinglish mein Diwali call script

[Brackets] wale shabd apne business ke hisaab se badaliye. AI calls shuru hone se pehle hamari team final script aapke saath test karti hai.

AI: Namaste [Naam] ji, main [Business] se bol rahi hoon. Pichhli Diwali aap humare yahan aaye the, isliye is baar ka offer sabse pehle aapko bata rahe hain.

Customer: Haan, boliye.

AI: Is Diwali [Offer], aur yeh Dhanteras tak hi hai. Kya aap is weekend aakar dekhna chahenge?

Customer: Ravivaar ko aa sakte hain.

AI: Bahut badhiya. Ravivaar subah ya shaam, kab theek rahega?

AI (agar mana karein): Koi baat nahi ji. Aapko aur parivaar ko Diwali ki dher saari shubhkaamnayein!

Jo customer kahe "dobara call mat karna", uska number turant list se hataiye. Calls sirf tay ghanton mein kijiye.

Checklist

Diwali se pehle yeh check kar lijiye

  • Offer ek line meinCustomer ek baar sun kar samajh jaaye.
  • List saafDuplicate aur mana karne waale numbers bahar.
  • Script approveShuruaat, offer, ek sawaal aur agla kadam.
  • Slots taiyaarDhanteras aur Diwali se pehle ke din ke liye extra slots.
  • Transfer ke liye insaanKoi ek jo interested customer se turant baat kare.
  • Follow-up listHar "dekhte hain" ka naam Bhai Dooj ki call ke liye.
Diwali se pehle ki checklist: offer, list, script, slots, transfer aur follow-up
Diwali se pehle yeh sab tick kijiye
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FAQ

Diwali marketing kaise karein: aam sawaal

01

Diwali marketing kab shuru karni chahiye?

Diwali se lagbhag do hafte pehle. Is saal Diwali lagbhag 8 November ko hai, toh October ke aakhri hafte mein offer aur list taiyaar kar lijiye.

02

Chhoti dukaan Diwali marketing kaise kare?

Ek simple offer rakhiye, purane customers ko naam se call kijiye, dukaan aur maps listing par offer likhiye, aur Dhanteras se pehle reminder dijiye.

03

Pehle kis customer ko call karna chahiye?

Pehle pichhle Diwali ke buyers, phir regular customers, phir haal ki enquiries, aur sabse aakhir mein purane leads.

04

Purane customers ko wapas kaise laayein?

Naam se baat kijiye, unki pichhli kharidari yaad dilaaiye, unke liye chhota sa extra rakhiye aur unse kahiye ki kisi dost ko bhi saath laayein.

05

Diwali ke din customers ko call karna theek hai?

Diwali ke din sirf shubhkaamnayein aur thank-you calls kijiye. Offer ki calls usse pehle ke dino mein, tay ghanton mein kijiye.

06

AI calling se Diwali mein kya fayda hai?

AI agent ek saath kai customers ko unki bhasha mein call karta hai, visit ya pre-order book karta hai aur interested customers ko aapki team tak pahunchata hai.

07

Kya AI agent Hinglish mein baat kar sakta hai?

Haan. Hindi, Hinglish, English aur Marathi, Gujarati jaisi Indian bhashaon mein baat hoti hai, aur customer ke bhasha badalne par AI bhi badal leta hai.

08

Diwali se pehle AI calling kitni jaldi shuru ho sakti hai?

Setup mein aam taur par 24 ghante se 7 working din lagte hain, script aapke saath likh kar test ki jaati hai. Isliye isi hafte shuru kijiye.

The AI agent calls in English and in eight languages listed in the Eighth Schedule of the Constitution of India: Hindi, Marathi, Gujarati, Tamil, Telugu, Kannada, Bengali and Malayalam.

Aur padhein

Diwali ke liye aur guides

Diwali offer calling script

Shuruaat ki line, offer pitch aur aapattiyon ke jawab, copy karne ke liye taiyaar. Diwali offer calling script.

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