Who we are
Troika Tech Services is an AI calling company founded in 2012, with its team in Mira Road East. Businesses across the country know us as an AI calling company in India that sets up and runs the calls for them, not just a software login.
Malad has Mindspace and other office parks, big malls, busy markets and fast-growing residential areas. Troika Tech's AI calling agents help offices, retailers, developers and service businesses here call every lead and answer every customer.

Troika Tech is an AI Calling Company in Malad businesses can visit, in business since 2012, with its office just up the Western line in Mira Road East, serving the city as an AI calling company in Mumbai.
Malad West has the Mindspace business park and Link Road offices, the large malls near Inorbit and Infiniti, and a growing set of residential towers towards Marve and Madh. Malad East has busy markets, housing societies, schools and clinics. Together they make one of the largest customer bases in the western suburbs.
With so many brands in one place, speed decides who wins the customer. An AI calling agent calls every new lead within minutes, follows up on abandoned enquiries, runs offer campaigns for retail stores and answers inbound calls, transferring interested customers to your team.
Inbound enquiry handling, lead qualification and meeting bookings.
Lead generation โOffer calls, loyalty reminders and store-visit invitations.
Outbound AI calling โSite visit calls and booking follow-ups for new projects.
Real estate โA Malad developer launches a new tower and gets thousands of enquiries from portals and ads in the first weeks. The AI agent calls every enquiry the same day, asks configuration, budget and purpose, offers weekend site visit slots and transfers serious buyers to the sales manager. Leads who are not ready yet get a follow-up call later in the campaign.
This is the same managed service we run as an AI calling company in Mumbai: we write and test the script with you, set up the voice and languages, connect live transfer to your team and monitor the campaign after launch. If you also have customers or branches nearby, see our pages for AI calling company in Goregaon and AI calling company in Kandivali.
Malad customers use Hindi, Marathi, Gujarati and English, often in one call. The agent supports all of them and switches mid-call. The agent speaks English, Hindi, Marathi, Gujarati, Tamil, Telugu, Kannada, Bengali and Malayalam and switches mid-call.
| Start in | Why | |
|---|---|---|
| Most consumer lists | Hinglish | How most of Mumbai talks; switches to Hindi or English on reply. |
| Local families | Marathi | A Marathi greeting feels personal and local. |
| Traders and family businesses | Gujarati or Hindi | Many family businesses prefer Gujarati. |
| Office and corporate lists | English | Short and direct, during working hours. |
There is a one-time setup for the script, voice, routing, live transfer and testing, and then prepaid credits billed per second of talk time (1 credit = 1 second). Short "not interested" calls cost seconds, not full minutes.
See how AI calling pricing works and AI calling rates in Mumbai for the details, or ask for a live demo call first.
Troika Tech Services is an AI calling company founded in 2012, with its team in Mira Road East. Businesses across the country know us as an AI calling company in India that sets up and runs the calls for them, not just a software login.
As an AI calling company in Mumbai, we meet clients in person, write and test scripts with them and stay on call after launch. See how our AI calling agents in Mumbai work for local businesses.
Our AI calling agents call leads, answer incoming calls, qualify, book visits and transfer hot leads. They are part of a wider set of AI agents for chat and follow-ups.
Qualifies a project enquiry and captures budget, in Hindi.
Hands a warm buyer straight to the sales team, mid-call.
Checks eligibility and interest on an admissions call.
Answers a finance enquiry and logs the request.
| Troika | Why it matters | |
|---|---|---|
| Languages | 9+ Indian languages, switches mid-call | Customers answer in the language they speak |
| Billing | Per second of talk time, prepaid credits | A short "not interested" call costs seconds, not minutes |
| Setup | 24 hours to 7 working days | Live before your next campaign |
| Service | Managed: script, number, testing, monitoring | No new tool for your team to learn |
| Calls | Outbound and inbound, many in parallel | Every lead called within minutes |
| Hand-over | Live transfer to your team | Hot leads do not wait for a callback |
| Proof | Recording, transcript and summary per call | You see exactly what was said |
| Compliance | Calling hours, DND and opt-outs respected | Safer campaigns for your brand |
| Company | Since 2012, office in Mira Road, Mumbai | A team you can meet |
Use this checklist with any provider, including us.
For the full comparison, read our guide to choosing an AI calling company.
Who you call, what to ask and what a good lead looks like.
The AI agent calls you with your own script.
Change any line until it sounds right.
We launch, monitor and improve the campaign with you.
โIt has been a good experience to leverage Troika for reaching out to our prospective customers. It is really easy to deploy and the support has been really good.โ
โThe AI Calling and WhatsApp Messaging services have been effective and useful for our requirements to generate hot leads from bulk data. Their assistance and prompt responses made the overall experience smooth.โ
โThe biggest advantage is that it can call 1,000, 2,000, or even 4,000 people in a single day. We have been using this system for the last 3-4 days, and we have already received around 10 to 15 positive leads.โ
โThe AI calling agent is performing well, and the automated marketing outreach through the AI bot is being executed effectively. The system has helped in customer engagement.โ
โHad a great experience with Troika during my transition process. Always responsive, professional, and incredibly helpful, making the entire process smooth and stress-free. I highly recommend Troika's services.โ
โIt has been a pleasure working with Troika Tech Services. I truly appreciate your professionalism, prompt support, and commitment to delivering quality service. The team has always been responsive, reliable, and helpful.โ
โIt has been a great experience working with Troika Tech Services. Your team has been very supportive, responsive, and professional throughout the process. The quality of service and timely assistance made everything smooth and hassle-free.โ
The best one for you speaks your customers' languages naturally, shares real recordings, calls leads within minutes, transfers hot leads live, bills per second and supports you after launch. Troika Tech offers all of these from Mira Road East, close to Malad on the Western line.
Yes. The agent calls every enquiry quickly, qualifies budget and configuration, books site visits and transfers serious buyers to your team.
Yes, to customers who shared their number with you, within permitted hours and with an easy way to opt out.
Usually between 24 hours and 7 working days, depending on the script, languages and testing.
AI calling is used legally in India when it follows the same rules as any business calling: TRAI's telemarketing regulations, respect for the DND (Do Not Disturb) registry, permitted calling hours and a clear way to opt out.
This is general guidance, not legal advice. Compliance depends on your campaign intent and your data.
A one-time setup and prepaid credits billed per second of talk time (1 credit = 1 second). See how much an AI calling agent costs.
Enter your number and we will set up a live AI demo call for you. Hear the voice, interrupt it, ask it questions, in Hindi or English.