🏢 Real EstateOutbound
Follow Up · Hindi
Follows up a project enquiry and notes the requirement.
1:22
OUTBOUND Campaigns · retries · live transfer
Outbound AI calling: your whole list, called in days
Outbound AI calling means an AI voice agent calls your customers and prospects for you: follow-ups, offers, reminders, invitations and renewals. Troika sets up the agent, reviews the script, runs the campaign with automatic retries and hands interested people to your team during the call.
- Many calls in parallel
- Automatic retries
- 9+ Indian languages
What it is
An outbound call that listens and answers
An outbound AI call is a real two-way conversation. The agent greets the customer by name, explains why it is calling, answers common questions from your information, asks yours and acts on the reply: booking, transferring or noting a callback time.
That is the difference from a recorded voice broadcast or a press-1 IVR. The customer can interrupt, ask "how much?" or reply in another language, and the agent responds. See AI calling vs IVR.
Uses
What businesses use outbound AI calling for
🗂️
Old list reactivation
Find the people in last year's enquiries who are still interested.
🎁
Festive and sale offers
Personal calls to past buyers before Navratri, Diwali or a sale.
Festive calls →⭐
Feedback calls
Ask how the visit, delivery or service went.
Hear it on your own phone, right nowCall our AI agent and talk to it like a customer would. It answers instantly.
Campaign setup
How an outbound campaign runs
Goal and script
You share the offer and the questions; we help shape an AI-friendly script and review it before launch.
Voice and language
Pick a voice and a primary and optional second language; the agent switches when the customer does.
Upload the list
Add your numbers. Your data is used only for your campaigns.
Schedule
Choose the days and hours. We schedule campaigns generally between 9 AM and 8 PM.
Retries
Unanswered numbers are retried after 10 minutes, an hour, a custom delay or at a set time.
Results
Hot leads transferred live; every call recorded, transcribed and summarised.
Compare
Outbound AI calling vs other ways to call a list
| Outbound AI calling | Telecalling team | Voice broadcast | |
|---|---|---|---|
| Two-way conversation | Yes | Yes | No, recorded message |
| Calls at the same time | Many in parallel | One per person | Many |
| Languages | 9+, switches mid-call | What your team speaks | One per recording |
| Qualifies and books | Yes, saved automatically | Yes, if notes are kept | No |
| Live transfer of hot leads | Yes | Already a person | Press-1 at best |
| Recording and summary of every call | Yes | Depends on your setup | Delivery report only |
| Billing | Per second of talk time | Salaries and seats | Per call or per minute |
Do it right
Outbound AI calling best practices
- Call people who know youEnquiries, customers and opted-in lists answer more and complain less.
- Say who you are in the first lineBusiness name and the reason for the call, before anything else.
- Keep the first call shortTwo or three questions, then the next step. Details can follow on WhatsApp.
- Respect the hoursDaytime and early evening; avoid late nights, early mornings and festival days.
- Make opting out easyWhen someone says "don't call me", the agent ends politely and the number is skipped.
- Listen to recordings weeklySmall script changes often lift results more than calling more numbers.
Hear it
Real outbound calls by the Troika AI agent
🎓 EducationOutbound
Follow Up · English
Checks back on a course enquiry and shares the details.
1:46
🩺 HealthcareOutbound
Renewal · Hindi
Explains a health policy renewal and records the reply.
1:28
🎪 EventsOutbound
Invitation · English
Invites a business to the trade show and confirms attendance.
1:09
At a glance
Troika outbound AI calling at a glance
| Troika | Why it matters | |
|---|---|---|
| Languages | 9+ Indian languages, switches mid-call | Customers answer in the language they speak |
| Billing | Per second of talk time, prepaid credits | A short "not interested" call costs seconds, not minutes |
| Setup | 24 hours to 7 working days | Live before your next campaign |
| Service | Managed: script, number, testing, monitoring | No new tool for your team to learn |
| Calls | Outbound and inbound, many in parallel | Every lead called within minutes |
| Hand-over | Live transfer to your team | Hot leads do not wait for a callback |
| Proof | Recording, transcript and summary per call | You see exactly what was said |
| Compliance | Calling hours, DND and opt-outs respected | Safer campaigns for your brand |
| Company | Since 2012, office in Mira Road, Mumbai | A team you can meet |
Getting started
Live in 24 hours to 7 days
- 01
Tell us the goal
Who you call, what to ask and what a good lead looks like.
- 02
Hear a live demo
The AI agent calls you with your own script.
- 03
Approve the script
Change any line until it sounds right.
- 04
Go live
We launch, monitor and improve the campaign with you.
See every plan and price in 10 secondsEnter your number and the plans unlock instantly. No sales pressure.
FAQ
Outbound AI calling: common questions
01What is outbound AI calling?
Outbound AI calling is when an AI voice agent calls your customers or prospects for you, has a two-way conversation in their language, captures their answers and books the next step or transfers them to your team.
02How is it different from a robocall?
A robocall plays a recorded message. An outbound AI agent listens and answers: the customer can ask questions, interrupt or switch language, and the agent responds.
03Which number does the call come from?
Campaigns run on calling lines set up for your business during onboarding. Tell us your preference and we will confirm what fits your campaign.
04What happens when someone is interested?
The agent transfers them to your team's number during the call, with a fallback if nobody picks up, or books a callback or visit.
05Can I see what was said on every call?
Yes. Every call is recorded and transcribed, with a short AI summary and the outcome, in your dashboard.
06Is AI calling legal in India?
AI calling is used legally in India when it follows the same rules as any business calling: TRAI's telemarketing regulations, respect for the DND (Do Not Disturb) registry, permitted calling hours and a clear way to opt out.
- Use opt-in or responsibly sourced data, ideally people who enquired with you.
- Call within permitted hours. We schedule campaigns generally between 9 AM and 8 PM.
- Honour opt-outs: when someone says "don't call me", the agent ends politely and the number is skipped in future campaigns.
This is general guidance, not legal advice. Compliance depends on your campaign intent and your data.
07How much does outbound AI calling cost?
A one-time setup plus prepaid credits billed per second of talk time. See AI calling pricing.
Explore
More about Troika AI calling
Try it on your own phone
Let our AI agent call you right now
Enter your number and we will set up a live AI demo call for you. Hear the voice, interrupt it, ask it questions, in Hindi or English.
- No setup needed for the demo
- Hindi, English & regional languages
- Takes 2 minutes