Who we are
Troika Tech Services is an AI calling company founded in 2012, with its team in Mira Road East. Businesses across the country know us as an AI calling company in India that sets up and runs the calls for them, not just a software login.
SANTACRUZ Western line, Mumbai · since 2012
AI Calling Company in Santacruz: AI voice agents for Santacruz businesses
Santacruz sits between the domestic airport, the Kalina university area and busy residential lanes. Hotels, travel agents, institutes and service businesses here handle a steady stream of calls. Troika Tech's AI calling agents answer them and call back every lead.
- Hindi, Marathi, English and more
- Live transfer to your team
- Team in Mira Road East
Santacruz
Why Santacruz businesses use AI calling
Troika Tech is an AI Calling Company in Santacruz customers can meet in person: we have worked with businesses since 2012, from our office in Mira Road East, and serve the western suburbs as an AI calling company in Mumbai.
Santacruz East and West have a different mix from the areas around them. Close to the airport there are hotels, guest houses, travel and tour operators and cab services. Around Kalina there are institutes, hostels and coaching centres. In the residential lanes there are clinics, diagnostic centres, housing societies and home-service businesses.
Each of these businesses receives enquiries at odd hours: a traveller landing late, a parent asking about admissions after work, a patient wanting a morning slot. An AI calling agent answers those calls at any hour you choose, captures the details and calls back new leads in minutes.
Industries
What Santacruz businesses call about
🏨
Hotels and guest houses
Booking confirmations, pre-arrival calls and feedback after checkout.
AI receptionist →✈️
Travel agents and tour operators
Package enquiries, payment reminders and trip confirmations.
Outbound AI calling →🎓
Institutes and coaching centres
Admission enquiries, counselling bookings and fee reminders.
Education →🩺
Clinics and diagnostics
Appointment and test booking calls; medical questions always go to staff.
Clinics →Hear it on your own phone, right nowCall our AI agent and talk to it like a customer would. It answers instantly.
Example
An AI calling campaign in Santacruz
A Santacruz travel agency gets package enquiries from ads every day. The AI agent calls each enquiry, asks destination, dates, number of travellers and budget, and transfers people ready to book to an agent. Those who are just browsing get a polite follow-up call a few days later. The team spends its time on travellers who are ready to pay.
This is the same managed service we run as an AI calling company in Mumbai: we write and test the script with you, set up the voice and languages, connect live transfer to your team and monitor the campaign after launch. If you also have customers or branches nearby, see our pages for AI calling company in Khar and AI calling company in Vile Parle.
- 📞Calls new leads in minutes
- 🎯Qualifies with your questions
- 📅Books visits and appointments
- 🔀Transfers hot leads live
- 🔁Reminds and follows up
- 📊Recording and summary of every call
Languages
Which language to call Santacruz in
Travellers and students often prefer English or Hinglish; local families often prefer Hindi or Marathi. The agent switches mid-call when the customer does. The agent speaks English, Hindi, Marathi, Gujarati, Tamil, Telugu, Kannada, Bengali and Malayalam and switches mid-call.
| Start in | Why | |
|---|---|---|
| Most consumer lists | Hinglish | How most of Mumbai talks; switches to Hindi or English on reply. |
| Local families | Marathi | A Marathi greeting feels personal and local. |
| Traders and family businesses | Gujarati or Hindi | Many family businesses prefer Gujarati. |
| Office and corporate lists | English | Short and direct, during working hours. |
Pricing
How AI calling is priced
There is a one-time setup for the script, voice, routing, live transfer and testing, and then prepaid credits billed per second of talk time (1 credit = 1 second). Short "not interested" calls cost seconds, not full minutes.
See how AI calling pricing works and AI calling rates in Mumbai for the details, or ask for a live demo call first.
About Troika
Troika, the AI calling company behind this page
In Mumbai
As an AI calling company in Mumbai, we meet clients in person, write and test scripts with them and stay on call after launch. See how our AI calling agents in Mumbai work for local businesses.
What we build
Our AI calling agents call leads, answer incoming calls, qualify, book visits and transfer hot leads. They are part of a wider set of AI agents for chat and follow-ups.
Hear it
Real calls by the Troika AI agent
🏢 Real EstateOutbound
Lead Qualification · Hindi
Qualifies a project enquiry and captures budget, in Hindi.
1:28
🏢 Real EstateOutbound
Live Transfer · English
Hands a warm buyer straight to the sales team, mid-call.
0:44
🎓 EducationOutbound
Lead Qualification · English
Checks eligibility and interest on an admissions call.
0:58
🏦 BFSIInbound
Follow Up · English
Answers a finance enquiry and logs the request.
1:07
At a glance
Troika for Santacruz at a glance
| Troika | Why it matters | |
|---|---|---|
| Languages | 9+ Indian languages, switches mid-call | Customers answer in the language they speak |
| Billing | Per second of talk time, prepaid credits | A short "not interested" call costs seconds, not minutes |
| Setup | 24 hours to 7 working days | Live before your next campaign |
| Service | Managed: script, number, testing, monitoring | No new tool for your team to learn |
| Calls | Outbound and inbound, many in parallel | Every lead called within minutes |
| Hand-over | Live transfer to your team | Hot leads do not wait for a callback |
| Proof | Recording, transcript and summary per call | You see exactly what was said |
| Compliance | Calling hours, DND and opt-outs respected | Safer campaigns for your brand |
| Company | Since 2012, office in Mira Road, Mumbai | A team you can meet |
How to choose
How to choose an AI calling company in Santacruz
Use this checklist with any provider, including us.
- Speaks your customers' languagesHindi, Hinglish, Marathi, Gujarati and more, with mid-call switching.
- Real, unedited recordingsJudge the agent by real calls, not a polished demo video.
- Live transferHot leads should reach your team during the call.
- Fair billingPer-second billing beats paying for rounded minutes.
- Managed setupScript writing, testing and monitoring included.
- Reports on every callRecording, transcript, summary and outcome.
- ComplianceCalling hours, DND and opt-outs handled.
- Fast go-liveDays, not months, with a team you can reach.
For the full comparison, read our guide to choosing an AI calling company.
Getting started
Live in 24 hours to 7 days
- 01
Tell us the goal
Who you call, what to ask and what a good lead looks like.
- 02
Hear a live demo
The AI agent calls you with your own script.
- 03
Approve the script
Change any line until it sounds right.
- 04
Go live
We launch, monitor and improve the campaign with you.
Customer feedback
Businesses that call with Troika
“It has been a good experience to leverage Troika for reaching out to our prospective customers. It is really easy to deploy and the support has been really good.”
“The AI Calling and WhatsApp Messaging services have been effective and useful for our requirements to generate hot leads from bulk data. Their assistance and prompt responses made the overall experience smooth.”
“The biggest advantage is that it can call 1,000, 2,000, or even 4,000 people in a single day. We have been using this system for the last 3-4 days, and we have already received around 10 to 15 positive leads.”
“The AI calling agent is performing well, and the automated marketing outreach through the AI bot is being executed effectively. The system has helped in customer engagement.”
“Had a great experience with Troika during my transition process. Always responsive, professional, and incredibly helpful, making the entire process smooth and stress-free. I highly recommend Troika's services.”
“It has been a pleasure working with Troika Tech Services. I truly appreciate your professionalism, prompt support, and commitment to delivering quality service. The team has always been responsive, reliable, and helpful.”
“It has been a great experience working with Troika Tech Services. Your team has been very supportive, responsive, and professional throughout the process. The quality of service and timely assistance made everything smooth and hassle-free.”
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FAQ
AI Calling Company in Santacruz: common questions
01Which is the best AI calling company in Santacruz?
The best one for you speaks your customers' languages naturally, shares real recordings, calls leads within minutes, transfers hot leads live, bills per second and supports you after launch. Troika Tech offers all of these from Mira Road East, close to Santacruz on the Western line.
02Can the AI agent answer calls at night for a hotel in Santacruz?
Yes. Inbound AI answering can run at the hours you choose, share standard information you approve and pass urgent requests to your staff.
03Do you set up AI calling for institutes near Kalina?
Yes. Admission enquiries, counselling bookings and fee reminders are common education use cases.
04How fast can we go live?
Usually between 24 hours and 7 working days, depending on the script, languages and testing.
05Is AI calling legal in India?
AI calling is used legally in India when it follows the same rules as any business calling: TRAI's telemarketing regulations, respect for the DND (Do Not Disturb) registry, permitted calling hours and a clear way to opt out.
- Use opt-in or responsibly sourced data, ideally people who enquired with you.
- Call within permitted hours. We schedule campaigns generally between 9 AM and 8 PM.
- Honour opt-outs: when someone says "don't call me", the agent ends politely and the number is skipped in future campaigns.
This is general guidance, not legal advice. Compliance depends on your campaign intent and your data.
06How much does it cost?
A one-time setup and prepaid credits billed per second of talk time (1 credit = 1 second). See how much an AI calling agent costs.
Explore
More about AI calling in Mumbai
Try it on your own phone
Let our AI agent call you right now
Enter your number and we will set up a live AI demo call for you. Hear the voice, interrupt it, ask it questions, in Hindi or English.
- No setup needed for the demo
- Hindi, English & regional languages
- Takes 2 minutes