KOLKATA Durga Puja ยท everyday calls

AI calling services in Kolkata: from Puja offers to everyday follow-ups

Kolkata's biggest buying season is Durga Puja, and its businesses live on repeat customers the rest of the year. Troika's AI calling agent calls your customers with your offer, follows up every enquiry, books visits and hands interested buyers to your team.

  • Durga Puja campaigns
  • Hindi and English
  • Live transfer to your team
A caller getting a useful answer from the Troika AI voice agent, with the call flow and language settings beside her
Why Kolkata

Kolkata buys on relationships

Kolkata customers come back to businesses they trust, and they expect to be remembered at Puja time. A personal call with a festive offer works far better than another forwarded message.

An AI calling agent calls your whole customer list in days, not weeks, saves every answer, books visits and orders and transfers interested buyers to your team while they are still on the line.

Outbound AI calling to a list of prospects, turning calls into qualified leads
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Hear it on your own phone, right nowCall our AI agent and talk to it like a customer would. It answers instantly.
Durga Puja playbook

A Puja campaign, week by week

Durga Puja 2026 ends with Vijayadashami on 20 October.

  1. Two weeks before

    Call past buyers with your Puja collection or offer and book store visits.

  2. The week before Shashthi

    Reminder calls, delivery and pickup slots confirmed.

  3. Puja days

    Keep calls short and in the daytime; families are out pandal-hopping in the evenings.

  4. After Vijayadashami

    Thank-you calls and a Diwali or Kali Puja offer.

Industries

What Kolkata businesses call about

๐Ÿ›๏ธ

Retail, sarees and jewellery

Puja collections and Diwali offers to past buyers.

Festive calls โ†’
๐ŸŽ“

Colleges and coaching

Admission enquiries and counselling bookings.

Education โ†’
๐Ÿข

Real estate

Festive booking offers and site visits.

Real estate โ†’
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Insurance and finance

Renewal reminders and enquiry follow-ups.

BFSI โ†’
๐Ÿฅ

Clinics and diagnostics

Appointment enquiries and reminders.

Healthcare โ†’
๐Ÿฌ

Sweets and caterers

Puja and Bijoya orders from regulars and housing societies.

Hear it

Real calls by the Troika AI agent

๐Ÿข Real EstateOutbound

Lead Qualification ยท Hindi

Qualifies a project enquiry and captures budget, in Hindi.

1:28
๐ŸŽ“ EducationOutbound

Lead Qualification ยท English

Checks eligibility and interest on an admissions call.

0:58
๐Ÿฆ BFSIInbound

Follow Up ยท English

Answers a finance enquiry and logs the request.

1:07
๐ŸŽช EventsOutbound

Invitation ยท English

Invites a business to the trade show and confirms attendance.

1:09
At a glance

Troika for Kolkata at a glance

TroikaWhy it matters
Languages9+ Indian languages, switches mid-callCustomers answer in the language they speak
BillingPer second of talk time, prepaid creditsA short "not interested" call costs seconds, not minutes
Setup24 hours to 7 working daysLive before your next campaign
ServiceManaged: script, number, testing, monitoringNo new tool for your team to learn
CallsOutbound and inbound, many in parallelEvery lead called within minutes
Hand-overLive transfer to your teamHot leads do not wait for a callback
ProofRecording, transcript and summary per callYou see exactly what was said
ComplianceCalling hours, DND and opt-outs respectedSafer campaigns for your brand
CompanySince 2012, office in Mira Road, MumbaiA team you can meet
Getting started

Live in 24 hours to 7 days

  1. 01

    Tell us the goal

    Who you call, what to offer and what a good lead looks like.

  2. 02

    Hear a live demo

    The AI agent calls you with your script.

  3. 03

    Approve the script

    Change any line until it sounds right.

  4. 04

    Go live

    We launch, monitor and improve the campaign with you.

See every plan and price in 10 secondsEnter your number and the plans unlock instantly. No sales pressure.
FAQ

AI calling services in Kolkata: common questions

01Which are the best AI calling services in Kolkata?

Look for real call recordings, live transfer, per-second billing, a team that writes and tests the script with you and a clear plan for festive peaks like Durga Puja. Troika offers all of these to Kolkata businesses.

02Which languages can the AI agent use in Kolkata?

Hindi, English and other Indian languages. Tell us your customers' language and we will confirm what fits your campaign.

03When should we call customers during Durga Puja?

In the daytime, a week or two before the Puja days. Evenings during Puja are for pandal-hopping.

04Do you have an office in Kolkata?

Troika's team is in Mira Road, Mumbai, and runs AI calling campaigns for businesses across India, including Kolkata. Setup, script writing, testing and support all happen remotely, so you get the same service wherever you are.

05Is AI calling legal in India?

AI calling is used legally in India when it follows the same rules as any business calling: TRAI's telemarketing regulations, respect for the DND (Do Not Disturb) registry, permitted calling hours and a clear way to opt out.

  • Use opt-in or responsibly sourced data, ideally people who enquired with you.
  • Call within permitted hours. We schedule campaigns generally between 9 AM and 8 PM.
  • Honour opt-outs: when someone says "don't call me", the agent ends politely and the number is skipped in future campaigns.

This is general guidance, not legal advice. Compliance depends on your campaign intent and your data.

06How much does AI calling cost?

A one-time setup plus prepaid credits billed per second of talk time. See AI calling pricing.

07How fast can we go live?

Usually between 24 hours and 7 working days, depending on the script and integrations.

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  • No setup needed for the demo
  • Hindi, English & regional languages
  • Takes 2 minutes
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